Solution

If producing a new maintenance release, in an ever shorter time, constitutes a formidable challenge, it can be faced by building on the repetitive and incremental nature of each release.

Our approach is based on the deployment of structured and iterative processes that provide frequent and systematic experience feedback and hence continuous improvements by capitalizing on:

• the source code and its upgrades, as stored in the Refinetm repository code base. Each new release provides its lot of incremental changes: the general structure remains unchanged.
• tests: test plans, test cases and anomalies as consolidated within a single test repository
• project data (workload and deadline) logged in a central repository and used to define and monitor productivity, quality and deadline metrics
• detailed process definition (modeling, procedures, e-learning) as stored in a central repository whose content is published to a dedicated web site.

Our maintenance industrialization offer

1. drawing up a series of industrialization requirements in line with the company's goals,
2. designing, adapting and teaching the industrialized processes,
3. optimizing their implementation by our customers' teams in view of meeting and exceeding initial requirements.