SaaS Quality of Service
One of the major advantages of on-demand services (SaaS) is the ease with which one can launch at low cost: no need to buy and maintain hardware, software or any form of infrastructure. Customers simply select their subscription level and the provider takes care of everything else.
"Everything else", of course, is the provider's "service provision": the complex technologies and processes shielding each customer's data from physical loss or unauthorized use, the guarantee that data are immediately available 24/7 and the assurance that the provider can maintain an acceptable level of service, as the user base, number of applications and volume of transactions grow.
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Quality of service guarantee
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1/ Highest Level of Security
Security is vital for all organizations. Indeed, failures may have disastrous effects upon a company and its customers. MetaWare ensures customer data protection through physical security, data encryption, user authentication and application security, amongst others.
2/ Performance Excellence
The computation centre implemented by MetaWare for the past several years has recently acquired significant computing power - with the installation of a latest generation blade farm (Intel quad-core) - able to guarantee a very high performance level, whether for serving Web pages, or for mass processing.
3/ High avaibility
MetaWare recently invested in some brand new network servers and hardware to ensure the highest level of availability and Quality of Service for our customers.
3/ Automatic updates
A major advantage of the Refine platform: Refine customers are always working with the latest version of our services. Thus, the whole community benefits from the latest innovations offered by our product development team.
4/ Tried and tested upgradeability
The Refine platform has successfully adapted to our company's growth and hence to the increase in our customers' project requirements. Currently, we provide the power required to simultaneously process several million lines of code - whatever the syntax (Cobol, PL/1, Natural, RPL, etc.).
The scalability of the Refine platform is guaranteed by the high degree of software architecture parallelism, thus drawing advantage from the market's most advanced hardware (Intel blade farms) and software infrastructures (Linux).
